Delivery Terms

Shipping & Payment Information

Delivery within Dubai

We offer courier delivery across Dubai, available on the same day of your order or the following business day, depending on the time of confirmation and item availability.

You may also collect your order in person from our gallery, conveniently located at:

Nassima Tower, Plot 49 Sheikh Zayed Road – Trade Centre District – Dubai, UAE.

Please note, visits are by appointment only. Kindly contact us in advance to schedule your visit.

Delivery to Other Emirates

We provide reliable courier services to all other Emirates via ARAMEX, DHL, or your preferred transport company.

Delivery time: From 1 business day for small and standard-sized items.

For oversized or fragile pieces, delivery timelines and costs will be confirmed individually after you place your order.

International Shipping

Artefactum Gallery ships worldwide via trusted couriers such as ARAMEX, DHL, or other leading logistics partners.

Delivery timeframes and costs for international shipments will be calculated and confirmed after your order is placed, based on the destination, item size, and specific requirements.

Payment Options

We offer a variety of secure payment methods for your convenience:

Cash payment (available for local orders)

Credit and Debit Cards, including:Visa, Mastercard, American Express, Discover, JCB, Diners Club, and China UnionPay

Bank transfer to our company account

Other payment methods can be arranged upon request.

For further assistance or inquiries, feel free to contact us at artefactumdxb@gmail.com or via WhatsApp / Phone +971 56 887 6217.
We are committed to ensuring a seamless and secure purchasing experience.